Hey,
For quite some time now (at least 2 months), I’ve experienced some crashes while not playing. Instead every click done in the menus, be it in the options, looking for games or selecting teams and civilizations feels like it has a chance to crash the game. The crash is just a short freeze with everything closing afterwards and no error message. This perceived chance of crashing the game seems to vary from day to day and usually I just live with it because once I get into the game everything works just fine. But this chance was increasing lately, resulting in me crashing over 50 times today without getting into a single game.
What I have tried to fix it:
- Updated display drivers
- Whitelist the game in the firewall settings, even disabling the firewall once
- Update Microsoft Visual C++ Redistributables
- Verified the game file integrity with no errors
- Reinstalled the game
- Disabled all mods
- Disconnected additional monitors and tried Windowed mode
- Increased Page file memory as mentioned here: Game crash every time i try to start a game
Also I always get a “SteamAPI_RestartAppIfNecessary() has been triggered. Aborting Startup.” Popup when launching the game, but that might be unrelated.
Additional Information:
- Build: 101.101.36202.0 4819260
- Platform: Steam
- Operating System: Windows 10
- Dxdiag: See attached file.
-
Crash/game logs These are always the last lines in the logs; File System Ready
Launching intro video AOEIIDE_TITLEVIDEO
Skipping video due to commandline
Closing video
Setting up interface messages
Loading player profile
Setting up hotkeys
Total Initialization Time: 11827 ms
Running Game
Total Texture Load Time: 0 ms
Loading player profile
Setting up hotkeys
Exception type 0xc0000005 occurred at 00007ffb2ac20000
Writing out log
Thank you for helping me.
EDIT: Managed to upload DxDiag
DxDiag.txt (140.6 KB)