Frozen game in Charlemagne's campaign

Age of Empires II: DE II - Report a Bug
1

:arrow_forward: GAME INFORMATION

  • GAME BUILD #: 101.102.51668.0 (#117204)
  • GAME PLATFORM: XBOX
  • OPERATING SYSTEM: XBOX Series S

:arrow_forward: ISSUE EXPERIENCED

In Charlemagne’s campaign (Victors and Vanquished), when you’re fighting the Umayyads, the game freezes. Any attempt to continue after loading a saved game causes the game to freeze again at the same point. This scenario can be won by destroying all enemies or building a wonder. Finally, I had to build the wonder to be able to finish.

:arrow_forward: FREQUENCY OF ISSUE

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

Here’s the steps to reproduce the issue:

  1. Play the Charlemagne campaign until you can take on the Umayyads.
  2. When you’re fighting the Umayyads, the game should freeze.
  3. I had eliminated the rest of the enemies previously, but I don’t know if this influences anything.

:arrow_forward: EXPECTED RESULT

The game will be frozen.

:arrow_forward: VIDEO

:arrow_forward: GAME FILES (SAVE / RECORDING)

I don’t know how to put an XBOX save game here.

1 Like
2

Hi @jorgemuve

Thanks for the report on this scenario. I already let the team know about it and we are investigating the possible issues of it.

3

Hello,

I have the same issue on Windows.
I had eliminated all the enemies even Umayyads. The game freeze when destroying their base.

Thank you !