Game consistently crashes - xbox

  • Build Number: Most recent but issue has been going on on for a while.

  • Platform: Xbox

Issue:

This is an issue I have had for a while with this game. I do not believe it to be a civ issue as I main both a dlc faction and a base game faction and the problem still persists. I have tried deleting the game and reinstalling, I have tried clearing the memory cache. I have tried restarting my Xbox nothing seems to work.

Trigger Event:

I not exactly sure what the cause is. I will usually get to about late fuedal, into castle age and then experience a crash. It does not matter whether I am 1v1ing a bot or in a ranked multiplayer game it happens either way. My theory on the cause of the issue is that it happens when I make a unit either a villager or a military unit. The game then completely crashes off and I’m returned to my dashboard. It’s annoying because it always happens when I’m in a game not when I’m just in the main menu.

Repro Steps:

  1. (List the steps needed to reproduce the issue) load into a game play like usual and hope you does not crash.
  2. I would say that this crash happens more often than not. It happens every 2/3 times I play this game. The game just crashes. I can more reliably count on my game crashing than it not crashing.
  3. (etc)** if need be I can record video footage of this bug in action to help in any way I can. I genuinely enjoy these games and would like to enjoy them more without these bugs.