Game crash issue since new hotfix

:arrow_forward: GAME INFORMATION

  • Build: UPDATE 37906
  • Platform: Steam
  • Operating System: Windows 10
  • Gamertag:

:arrow_forward: ISSUE

:question: Describe the problem in detail (below). Please limit to one issue per thread.

The whole app crashes when I am playing the game. Mode: multiplayer, could happen on westus2, eastus, brazil servers. The crash happens after a few multiplayer games, probably take 3~6 hours to happen. Only found in unranked game by far.

I have encountered this issue several times since the new hotfix.

:arrow_forward: REPRODUCTION STEPS

:question: List the steps to reproduce the issue… Be descriptive!

Here’s how to reproduce the issue:

  1. Multiplayer
  2. Play multiplayer unranked games for 3~6 hours. (several games in a row)
  3. It crashes during the game.

:arrow_forward: GAME FILES

:question: Include a OneDrive or Google Drive link to a SAVE GAME or REPLAY FILE of the game where you encountered the issue.

:arrow_forward: IMAGE & ATTACHMENTS

:question: Attach a SCREENSHOT, VIDEO, DXDIAG .TXT FILE, or CRASH/GAME LOGS (if relevant).

  • The whole game freezes for a few secs and then crash.