Game crash to desktop

Age of Empires II: DE II - Report a Bug
1

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 101.102.33868.0
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

Game just crashes to desktop in middle of a match. No report crash screen, no nothing. Just freeze and crash. Sometimes it happens when i switch tab to spotify and then try to tab back to AOE and it’s already crashed. Will attach two games when it happened.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 50% of the time / matches I play (FREQUENTLY)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

No steps. Just happens randomly

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

MP Replay v101.102.33868.0 @2024.01.20 143646 (1).aoe2record (1.3 MB)
MP Replay v101.102.33868.0 @2024.01.17 201636 (7).aoe2record (2.4 MB)

2

Hi @YeshuaE11
Do you have Nvidia, Steam or Discord overlays enabled? If so, please disable them, specially Nvidia overlay. If you are using a third party antivirus, please add the whole folder of the game to the exception list. Try also disabling mods as one of them might be outdated and can cause the crash.