Game crashes almost instantly when starting a game

Gamemode etc. doesn’t matter. After loading screen and pressing play, there’s a few seconds before the game freezes, can still hear sounds and then the game crashes.

Gamepass version.

Have tried updating drivers and visual c++, and “repair” on windows apps.
windows is up to date.

specs:
i7 9700k
gtx 1080ti
16gb DDR4 ram

No issues with other games.

Please reach out to our support team if you keep experiencing this issue.

https://support.ageofempires.com/hc/en-us

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