Issue Description
Hello people, Im trying to play AOE4 on my PC through Steam but I keep getting random crashes. I’ve tried everything to fix this issue, but nothing helps.
While playing Age of Empires IV, the game crashes randomly. The screen freezes, the audio sometimes continues for a few seconds, and then the game closes without warning. This occurs every 15–60 minutes, and it can happen both in the main menu and during gameplay.
System Specifications
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GPU: AMD Radeon RX 7900 XTX
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CPU: AMD Ryzen 7 9800X3D
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RAM: 32GB DDR5 (6000 MT/s)
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OS: Windows 11
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GPU Drivers Tested: AMD Adrenalin 25.9.1 & 25.11.1
Graphics Settings
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Lowered resolution (1440p → 1080p)
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HDR disabled
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Running in fullscreen mode (not windowed)
BIOS Settings
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iGPU disabled
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Smart Access Memory (SAM) disabled
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Updated BIOS to the latest version
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Verified integrated graphics is disabled
Windows Settings
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MPO (Multiplane Overlay) disabled
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Windows Fast Boot disabled
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Fully updated Windows 11
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HAGS (Hardware-Accelerated GPU Scheduling) disabled
Software & Drivers
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Reinstalled the game via Steam
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Installed the latest Microsoft Visual C++ Redistributables (x64 & x86)
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AMD overlay disabled
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Steam overlay disabled
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Forced DirectX 11 using Steam launch option:
-dx11
Hardware & Other
- PC plugged directly into a wall outlet (not using a power strip)
Does anyone have an idea what I can try more?
Edit: I also tried lowering the Max MHz of my GPU in Adreline, standard it’s 2950, I’ve tried lowering to 2500.