Game crashes when creating multiplayer lobby

Age of Empires II: DE II - Report a Bug
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:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 101.101.54684.0 7486483
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
The game gives an error message and then crashes when I try to make a multiplayer lobby. See the below screenshot for the error message. It’s referring to a file on the E: drive, but my computer doesn’t have an E: drive. Not sure how to resolve this. I reinstalled the game a few days ago, but nothing went wrong with the reinstall as far as I can tell.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Try to create a multiplayer lobby.

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
The game should create a multiplayer lobby as normal.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

Error Message when Creating Game Lobby
Error Message when Creating Game Lobby1919×1079 137 KB

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

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hi @CADiMaster in order to investigat this issue further we would need the minidump files, they are located in your user folder: “C:\Users<USER>\Games\Age of Empires 2 DE\logs” and have the .mdmp extension. Just look for the one with the date and time matching, and send it forward. Thanks