Game crashes when creatingmlobby

[DebatingCone141]

GAME INFORMATION

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• GAME BUILD #: 101.101.46295.0 6421374
• GAME PLATFORM: Steam
• OPERATING SYSTEM: Windows 10

ISSUE EXPERIENCED

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When I create a lobby the game crashes. Even after reinstalling the game the it still crashes. Deactivating Mods etc. also does not help fixing this. Furthermore when I create a lobby my old nickname is set as default. I can create party in ranked or Quickplay though. It is also possible for me to enter lobby games.

FREQUENCY OF ISSUE

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• 100% of the time / matches I play (ALWAYS)

REPRODUCTION STEPS

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Here’s the steps to reproduce the issue:

1. click on create lobby button
2. the waiting screen appears
3. the game crashes

EXPECTED RESULT

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I could create a lobby without causing the game to crash.

IMAGE

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As can be seen my old nickname is displayed. My current nickname is Shifu.

GAME FILES (SAVE / RECORDING)

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[DebatingCone141]

sometimes the game crashes when I change the name of the lobby to

[Best1837]

I think this might have something to do with the japanasese characters in your name (mostly because you can’t change your name and no one else seems to have this issue)

[DebatingCone141]

We fixed that bug. The problem was the Japanese name of the lobby. Since my steam name was written in Japanese katakana the lobby name was also automatically in Japanese Katakana. For instance if Viper creates a lobby for the first time it is named ‘Viper’s Game’. We could also not change the Japanese part of the lobby name (see in the picture). For changing the default name ultimately we restored a game (that worked for me) and set the name to any random name. Then the default name of the lobby changed and finally I could create a lobby.