GAME INFORMATION
These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- GAME BUILD #: 100.12.43871.0
- GAME PLATFORM: Microsoft Store
- OPERATING SYSTEM: Windows 10
ISSUE EXPERIENCED
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
When starting any kind of match, an error screen appears, and the match is unplayable. I have already tried reinstalling AOEIII and The African Royals with no result.
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
- 100% of the time / matches I play (ALWAYS)
REPRODUCTION STEPS
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Here’s the steps to reproduce the issue:
- Start a match, for example a Skirmish, or a Historical battle (like “L’era dei principi”)
- Trying with the Historical Battle, the battlefield is seen totally empty and the match is automatically won.
EXPECTED RESULT
What was SUPPOSED to happen if the bug you encountered were not present?
Match should start and be playable.
IMAGE
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.
- Not needed, it would be empty.