GAME INFORMATION
game crashing without any reason
ISSUE EXPERIENCED
game crashed frequently in every 20-30 min in game
FREQUENCY OF ISSUE
6 out of my last 8 games ended up in crash
REPRODUCTION STEPS
start the multiplayer game and play , preferably with african civs
EXPECTED RESULT
game was not supposed to crash
things tried to fix it but nothing is working.
- latest driver version already installed
2, hardware requirement checked .
i have nvidea 2070 super with ryzon 3700 , its more than sufficient to play this game
3, checked integrety of game file.
- reinstalled the game .
- reinstalled the graphic driver.
- ultimate performance power plan activated.
7.graphic card is not overclocked , its setiing is not altered .
8 . tried window troubleshooter .
9 window is fully updted as well.
https://forums.ageofempires.com/t/d3d11-error-game-crash-only-multiplayer/165266
2 Likes
the description sound like some coding error in game which cause gpu to stop responding
My exact issue as well… I have 650 plus hours on the game, most multiplayer. Unplayable now.
I did everything you did and make sure in the Nvida control panel that the game was using the graphics card instead of the Intel chipset.
I also turned down all the game graphics settings.
This used to happen just in game, now it happens all the time in the game lobby.
Frustrating! Hope someone can help!
I am on DirectX 12.
Thanks
Me too on directx12 , it doesn’t matter what graphic settings u r playing , turning down or turning up graphic settings seems like doesn’t have any impact on this issue .
Hello @VagrantBloom811, thanks for your report. I have collated the information you provided to the existing ticket we have for D3D11 errors occurring.
1 Like
Finally figured this one out for me. For some reason my laptop was using INTEL graphics instead of NVidia. I changed the display setting so it had to use the NVIDIA card with a lot more memory. 4 GB. Been running smooth all day, but that was two months of frustration. Hope this helps someone else!!!
1 Like
My game crashed because my laptop after a warning of low battery (30% left), so the energy might spared the GPU but the game instantly freezed before the crash. I don’t know if OP plays with a desktop or laptop but…
Hello, Breadalus! I also have this problem sometimes. Follow a print to help track the problem:
Every time I try to play first campaign and hit Begin, game crashes to desktop.
