The game does not start.
An error message is displayed and the game does not open.
Windows version:
| Edition | Windows 11 Home |
|---|---|
| Version | 21H2 |
| Installed on | 22/10/2021 |
| OS build | 22000.318 |
| Experience | Windows Feature Experience Pack 1000.22000.318.0 |
Age of Empires 4 version 5.0.7274.0
Installed via Xbox Game Pass app.
Also experiencing this issue this morning. Was fine last night but now I cannot login to play today.
I also encountered this issue this morning, and I just installed a Windows Update last night, now ALL my game library in store are not launchable(AOE 4, AOE 2, Ori, Forza Horizon 5, etc.)
I guess the Windows mess the things up, I have no idea what are guys in windows department doing, btw I tried Windows 11 and it’s so buggy, dismiss the department Microsoft
I tried a way, logout from your Microsoft account and switch to local account, and then switch back to your Microsoft account might resolve the problem.
if you can’t get the game to start i recommend opening a support ticket and include a crash log.
first try these steps:
at the end of the troubleshooting article there is a link how to retrieve your crash log. you can also post your crash log here or dm me and i’ll have a look.
This worked for me thanks!! Just logged out of the xbox app on PC then logged back in and i am back in the game.
Yes! That works for me too.
