GAME INFORMATION
These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- GAME BUILD #: 81058, can’t download the latest hotfix build
- GAME PLATFORM: Microsoft Store
- OPERATING SYSTEM: Windows 10
ISSUE EXPERIENCED
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
The game doesn’t update in the microsoft store, when I launch it it says there’s an error and if I hit “retry” it does nothing. Already rebooted the system twice, no luck.
Instead of downloading the latest hotfix build, the window says error 0.0B of 0.0B and no matter how many times I press the download button, it always says error and I can’t play.
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
- 100% of the time / matches I play (ALWAYS)
REPRODUCTION STEPS
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Here’s the steps to reproduce the issue:
- Launch the game
- Get the error and don’t play
EXPECTED RESULT
What was SUPPOSED to happen if the bug you encountered were not present?
Update the game and play.
IMAGE
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.