Game freeze or crash then fast catch up

Age of Empires II: DE II - Report a Bug
1

:arrow_forward: GAME INFORMATION

  • GAME BUILD #: ######
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

Game freeze early mid game in multiplayer vs IA and solo player vs IA then catch up realy fast. Sometime the game just crash.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS) and about 2 to 3 time per match since about 3 week ago

:arrow_forward: REPRODUCTION STEPS

Here’s the steps to reproduce the issue:

  1. Start a game multiplayer or solo player VS IA (Any kind of IA)
  2. Play as normal for about 15 to 20 minute then the freeze happen for about 1 to 10 minutes, sometime it catch up and sometime the game just crash
  3. If the game catch up it normaly happen an another time in about 1 h of game time

:arrow_forward: EXPECTED RESULT

Normal game as usual. The bug appear about 3 week ago and we play multiple game a week since January in multiplayer VS IA

Thanks you in advance!

3 Likes
2

Yes, I’ve experience this as well, ever since the “Hotfix” about a week and a half ago

I’ve noticed it only occurs with some sort of ship unit (any ship)

Hope this helps them to fix it, and fix it fast, cause this bug is very bad

3

we got this issue without the ship. playing 99% land maps

4

Hmm, another theory is the attack projectile

what caused the lag for me is always some sort of cannon attack or siege attack

5

Here is a youtube video showcasing 8 of the in game freezes: https://youtu.be/_8cf-rGEzzY

Issue started after the May 16, 2024 update

Hope this helps

6

Hi, thanks for the report. We are currently investigating this issue. We got other reports about freezes triggered by ships.