# Game freezes and crashes early or mid game

**URL:** <https://forums.ageofempires.com/t/game-freezes-and-crashes-early-or-mid-game/122530>\
**Category:** II - Report a Bug\
**Created:** [April 6, 2021, 3:37pm UTC](https://forums.ageofempires.com/t/game-freezes-and-crashes-early-or-mid-game/122530 "2021-04-06T15:37:05Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![SometimeBrush72](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/sometimebrush72/32/29229_2.png) [@SometimeBrush72](https://forums.ageofempires.com/u/SometimeBrush72)\
**Post date:** [April 6, 2021, 3:37pm UTC](https://forums.ageofempires.com/t/game-freezes-and-crashes-early-or-mid-game/122530/1 "2021-04-06T15:37:06Z")

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### ▶ GAME INFORMATION

👇 _These details are CRITICAL; DO NOT skip them or your issue may not be reviewed._

- \*\*GAME BUILD #: 101.101.46295.0 6421374
- **GAME PLATFORM:** Steam
- **OPERATING SYSTEM:** Windows 10

### ▶ ISSUE EXPERIENCED

👇 _DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD._  
The game crashes while in the loading screen, 10s into a game or it crashes mid game. It happenes on quick play and ranked. It’s been going on since the latest patch(it happens to other players i talked to as well).

### ▶ FREQUENCY OF ISSUE

👇 _How often does the issue occur? CHOSE ONE; DELETE THE REST!_

- **50** of the time / matches I play

### ▶ REPRODUCTION STEPS

👇 _List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!_

Here’s the steps to reproduce the issue:

1. start the game
2. get crash

### ▶ EXPECTED RESULT

### ▶ IMAGE

### ▶ GAME FILES (SAVE / RECORDING)

[2021.04.06-17.10.00.txt](https://forums.ageofempires.com/uploads/short-url/d1khmZ58hxA9OkxHREK5rEBQAqe.txt) (7.4 KB)  
Log for the game.  
Cant attach .mdmp file because its not supported

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**Author:** ![SlyfoxLegend](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/slyfoxlegend/32/39627_2.png) [@SlyfoxLegend](https://forums.ageofempires.com/u/SlyfoxLegend)\
**Post date:** [April 6, 2021, 5:14pm UTC](https://forums.ageofempires.com/t/game-freezes-and-crashes-early-or-mid-game/122530/2 "2021-04-06T17:14:27Z")

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Just had this happen for me as well today.

Was midway through a game - and a crash to desktop.

Didn’t have any problems before the last patch.

–Edit–  
@GMEvangelos  
I actually was able to pull the recorded game file. Every time the recording is watched - it crashes the game in the same place. Might be helpful to share with the devs, thanks!  
[rec.aoe2record](https://forums.ageofempires.com/uploads/short-url/9vhm6TL6gzWLjjGnjz9fxH3xms4.aoe2record) (2.5 MB)

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**Author:** ![IRCketchUP](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ircketchup/32/90695_2.png) [@IRCketchUP](https://forums.ageofempires.com/u/IRCketchUP)\
**Post date:** [April 6, 2021, 8:49pm UTC](https://forums.ageofempires.com/t/game-freezes-and-crashes-early-or-mid-game/122530/3 "2021-04-06T20:49:19Z")

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Same. I have been playing with the PUP build version 101.101.46786.0 6466919, and this issue seems fixed. Lets hope the patch is coming soon. You could try the PUP and let the feedback flow.

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**Author:** ![DidacticGlint65](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/didacticglint65/32/29682_2.png) [@DidacticGlint65](https://forums.ageofempires.com/u/DidacticGlint65)\
**Post date:** [April 7, 2021, 5:33pm UTC](https://forums.ageofempires.com/t/game-freezes-and-crashes-early-or-mid-game/122530/5 "2021-04-07T17:33:34Z")

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Same issue here today as well… had a successful ranked 1v1 game on Acropolis last night and it ran over an hour on the game clock, but today I played a ranked 1v1 on Arabia and the game freezes and crashes me out to the Desktop around 25min on the game clock (and does this same thing if you watch the recorded game).

Also still having some frequent game stutter when a player clicks to advance to the next age, been going on for the last several patches, just haven’t had time to document and report all the details for the dev. team.

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**Author:** ![thieftdp8498](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/thieftdp8498/32/34716_2.png) [@thieftdp8498](https://forums.ageofempires.com/u/thieftdp8498)\
**Post date:** [April 10, 2021, 7:32pm UTC](https://forums.ageofempires.com/t/game-freezes-and-crashes-early-or-mid-game/122530/6 "2021-04-10T19:32:00Z")

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@DidacticGlint65 @IRCketchUP @SlyfoxLegend @SometimeBrush72

try post in the below thread to amplify our voices. there are like 5-6 out of sync or crashes threads so try to combine them and let them know to release a hotfox. theres already a preview patch that fix crashes and many oosync problem but its not being released as an official patch… without them being released we can’t even play with other players.

> [@46295 ver. Crashes / Out of sync](https://forums.ageofempires.com/t/46295-ver-out-of-sync-becomes-hard-crash-to-desktop/121571/26):
>
> I tested another PUP 46786 seems to have no crash as well [https://steamcommunity.com/app/813780/discussions/7/3074243590158578632/](https://steamcommunity.com/app/813780/discussions/7/3074243590158578632/) when will we see this as a hotfix? I guess its been a week so its no longer a hotfix that means we wait till end of april?
