Game Freezes when Browsing News Menu

Game Version:

  • Build (35209)
  • Platform (Steam)


This is related to the “freezing game” issue, where the game fails will pause, rapidly speed up, then fail to render any updates to the game, while still being responsive to user input. I believe this is indicative of a driver issue, so I’ll be posting the relevant specs.

Here is a plot of my GPU utilization:

Note the high usage (~80%) on the main menu. When I click on the news menu, the GPU spikes to 100%, dips a bit, shoots back to 100%, then drops to zero after the freeze. In general, this is the most consistent thing I’ve noticed about the crash.

Here is the corresponding event viewer log:

and my DxDiag.txt:

If any additional information would be helpful, please let me know.

Reproduction Steps:

  1. Open News menu from main menu.
  2. Wait a few seconds.