Game is closed shortly after the launch

Age of Empires: DE Ask for Help
1

Everything’s in the subject. I see the splash screen, the black screen for a few seconds and then it’s closed - no errors, nothing. Here’s I have done already and it didn’t help:

  • Reinstalled the game
  • Reinstalled Microsoft Visual C++ 2015-2019 Redistributable
  • Excluded game folder and AoEDE_s.exe from Windows Defender
  • Launched AoEDE_s.exe as admin
  • Drivers are up to date
  • Minimum requirements met, Windows 10 installed
2

Do you have Avast anti virus?

3

No, I don’t have any kind of antivirus software.

4

Did you see in your eventvwr, Microsoft / Store logs if you have something readable.

5

Details of app error:
- System

|||- Provider

[ Name ] Application Error

|||- EventID 1000

[ Qualifiers ] 0

Level 2

Task 100

Keywords 0x80000000000000

|||- TimeCreated

[ SystemTime ] 2019-11-30T00:15:57.089681000Z

EventRecordID 15323

Channel Application

Computer x

Security

- EventData

AoEDE_s.exe

100.1.28529.0

5d64d41d

AoEDE_s.exe

100.1.28529.0

5d64d41d

c0000005

0000000000173c11

24d4

01d5a7134e0650d7

C:\Program Files (x86)\Steam\steamapps\common\AoEDE\AoEDE_s.exe

C:\Program Files (x86)\Steam\steamapps\common\AoEDE\AoEDE_s.exe

83509369-e186-4519-9deb-0a5b920d7659

6

Am having the same problem , please help