GAME INFORMATION
These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- GAME BUILD #: 100.12.27330.0
- GAME PLATFORM: Steam
- OPERATING SYSTEM: Windows 10
ISSUE EXPERIENCED
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
The game is crashing during the loading screen completly, even in offline and online matches.
I tried to redownload and reinstall the game with steam. But the same issue still occurs.
The game is now useless.
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
- 100% of the time / matches I play (ALWAYS)
REPRODUCTION STEPS
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Here’s the steps to reproduce the issue:
- Start the game with the new hotfix through steam.
- A small window in steam appears with following note: “installing game for the first time”
- Steam skippes the note and starts the game.
- begin a match online or offline.
- it will crash during the loading screen on 100%
EXPECTED RESULT
What was SUPPOSED to happen if the bug you encountered were not present?
the match should start
IMAGE
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.