Using Windows 10, latest game build.
I found the problem. The game is not saving my preferred Resolution (1920x1080) and instead uses my desktop resolution which is much higher(3808x1972). It also is no longer saving FullScreen mode and instead is starting in Windowed mode every time. Check that the game is saving preferred settings. I had to use Alt+Enter just to see my settings page.
These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- GAME BUILD #: ######
- GAME PLATFORM: Steam / Microsoft Store
- OPERATING SYSTEM: Windows 10 / Windows 8 / Windows 7 / Mac / Linux
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
- Less than 25% of the time / matches I play (RARELY)
- 25% of the time / matches I play (SOMETIMES)
- 50% of the time / matches I play (FREQUENTLY)
- 100% of the time / matches I play (ALWAYS)
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Here’s the steps to reproduce the issue:
What was SUPPOSED to happen if the bug you encountered were not present?
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.