# Game is unplayable online, congratulations to devs **URL:** \ **Category:** II - Report a Bug\ **Created:** [November 23, 2019, 1:52am UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006 "2019-11-23T01:52:23Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![TinBubble195491](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/tinbubble195491/32/29599_2.png) [@TinBubble195491](https://forums.ageofempires.com/u/TinBubble195491)\ **Post date:** [November 23, 2019, 1:52am UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/1 "2019-11-23T01:52:23Z")
this is my pc: i7-7700k gtx 1080 32 gb ram ssd 2560\*1440 Game contnues to crash, freeze, lag, stutter, eat 15-20 gb of ram (I have 32 gb of ram, never seen an application that use 20 gb of ram in Windows) and is unplayable in online match. I had to return to HD version. Congratulations to devs. ---
**Author:** ![Yorok0](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/yorok0/32/29229_2.png) [@Yorok0](https://forums.ageofempires.com/u/Yorok0)\ **Post date:** [November 23, 2019, 2:34am UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/2 "2019-11-23T02:34:10Z")
Disabling enhanced graphics (UHD) should help ---
**Author:** ![TinBubble195491](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/tinbubble195491/32/29599_2.png) [@TinBubble195491](https://forums.ageofempires.com/u/TinBubble195491)\ **Post date:** [November 23, 2019, 2:49am UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/3 "2019-11-23T02:49:26Z")
I disabled dlc, it use less ram but lag/stutter/freeze/crash again. Game should not be released in this state. I understand that Microsoft wanted to celebrate 20 years since the release of the game, but they should have given time to the developers to optimize it. ---
**Author:** ![dededoritos](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/dededoritos/32/29773_2.png) [@dededoritos](https://forums.ageofempires.com/u/dededoritos)\ **Post date:** [November 23, 2019, 2:56am UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/4 "2019-11-23T02:56:51Z")
Also, try [these tips](https://www.ageofempires.com/support/optimization-tips/) and [these](https://www.ageofempires.com/support/aoe2/#game-issues) to see if they help. ---
**Author:** ![TinBubble195491](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/tinbubble195491/32/29599_2.png) [@TinBubble195491](https://forums.ageofempires.com/u/TinBubble195491)\ **Post date:** [November 23, 2019, 3:10pm UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/6 "2019-11-23T15:10:40Z")
> (post withdrawn by author, will be automatically deleted in 24 hours unless flagged) what? ---
**Author:** ![TinBubble195491](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/tinbubble195491/32/29599_2.png) [@TinBubble195491](https://forums.ageofempires.com/u/TinBubble195491)\ **Post date:** [November 23, 2019, 6:36pm UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/7 "2019-11-23T18:36:49Z")
This is what happen when you play a match online You can play 5, 10 or even 20-25 minutes, but the result, in 90% of cases, is this: ![Age_of_Empires_II_Definitive_Edition_(Not_Respond%20-%20Copy](https://cdn.ageofempires.com/aoe-forums/original/3X/f/5/f54fe723a24d4cc350d028b7f914bba5ece5f05c.jpeg) ---
**Author:** ![ferchalurch](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ferchalurch/32/34796_2.png) [@ferchalurch](https://forums.ageofempires.com/u/ferchalurch)\ **Post date:** [November 23, 2019, 6:42pm UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/8 "2019-11-23T18:42:48Z")
Have you updated your drivers? Video card? Bios? ---
**Author:** ![TinBubble195491](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/tinbubble195491/32/29599_2.png) [@TinBubble195491](https://forums.ageofempires.com/u/TinBubble195491)\ **Post date:** [November 23, 2019, 6:45pm UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/9 "2019-11-23T18:45:54Z")
> Have you updated your drivers? Video card? Bios? LOL, are you serious? ---
**Author:** ![ferchalurch](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ferchalurch/32/34796_2.png) [@ferchalurch](https://forums.ageofempires.com/u/ferchalurch)\ **Post date:** [November 23, 2019, 7:06pm UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/10 "2019-11-23T19:06:04Z")
Yes, that lowered my ram usage in half. ---
**Author:** ![IRCketchUP](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ircketchup/32/90695_2.png) [@IRCketchUP](https://forums.ageofempires.com/u/IRCketchUP)\ **Post date:** [November 23, 2019, 9:37pm UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/11 "2019-11-23T21:37:51Z")
Can you play at 1080 with no crash? Im guessing the 1440p is the problem here ---
**Author:** ![TinBubble195491](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/tinbubble195491/32/29599_2.png) [@TinBubble195491](https://forums.ageofempires.com/u/TinBubble195491)\ **Post date:** [November 23, 2019, 10:02pm UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/12 "2019-11-23T22:02:54Z")
> Can you play at 1080 with no crash? Im guessing the 1440p is the problem here I have not tried, this makes no sense ---
**Author:** ![Yorok0](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/yorok0/32/29229_2.png) [@Yorok0](https://forums.ageofempires.com/u/Yorok0)\ **Post date:** [November 24, 2019, 7:15am UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/13 "2019-11-24T07:15:37Z")
Using lower resolution makes it much easier for computer to run the game. Although it seems, that you have some sort of an issue, which causes game to run very bad on good hardware. ---
**Author:** ![MrKirby7215](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/mrkirby7215/32/32508_2.png) [@MrKirby7215](https://forums.ageofempires.com/u/MrKirby7215)\ **Post date:** [November 30, 2019, 5:56pm UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/14 "2019-11-30T17:56:10Z")
What’s the “LOL” factor in this? Have you done it already or don’t you care about it? ---
**Author:** ![ReTuRnOfpRaCtIs](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/returnofpractis/32/91192_2.png) [@ReTuRnOfpRaCtIs](https://forums.ageofempires.com/u/ReTuRnOfpRaCtIs)\ **Post date:** [December 1, 2019, 12:48pm UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/15 "2019-12-01T12:48:58Z")
For me the game is more playable online than any other version of AoE2. More fun AND less lag. ---
**Author:** ![UneasierRex8876](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/uneasierrex8876/32/29398_2.png) [@UneasierRex8876](https://forums.ageofempires.com/u/UneasierRex8876)\ **Post date:** [April 20, 2020, 8:46am UTC](https://forums.ageofempires.com/t/game-is-unplayable-online-congratulations-to-devs/63006/21 "2020-04-20T08:46:10Z")
yeah, I’ve got the exact same issue. 20-30 minutes into a multiplayer game, the game starts to freeze/not respond several times. Until now I could always “wait for the program”, but it definitely sucks. “Thanks DE!”