Game Just crashes randomly, exception type 0x80000003

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 101.102.12638.0 (#78174) 10706825
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

The game crashes randomly, in game or even on the home screen without any warning or error message, within 5 to maybe 15 minutes after launch.
The log file always end with “Exception type 0x80000003 occurred at [memory adress]”

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Launch the game
  2. wait around 10 minutes
  3. the game crashes

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

The game should not crash without any warning or error message

:arrow_forward: TRIED SOLUTIONS

  • Disabled all mods
  • Updated GPU driver and Visual C++ Redistributable to latest version : no changes
  • Reinstalled the game : no changes
  • Increased page file size:
    – This “seems” to have helped a bit, from 5 minutes to crash to maybe 15-20 minutes. It also might just be a placebo.
    – Initial size/Maximum size: 4980/14940 MB
    – I have 32GB of memory
  • Log out of Xbox Network ingame : no changes

:arrow_forward: GAME LOGS

Can’t upload the files as I’m a new user so here are the links to them.

logfile: 2023.03.13-15.39.01.txt - Google Drive
mdmp file: AoE2DESteam-78174-2023.03.13-15.48.22.mdmp - Google Drive

Hi @Aravo
Do you have any kind of overlay enabled? Discord, Steam, Nvidia… Check if any of these are enabled, restart and try again :slight_smile:

I had disabled Discord and Steam overlays but I had forgotten about Nvidia’s. Seems to have done the trick, I could play 2 games without issues. Thank You !

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