Game Just crashes randomly, exception type 0x80000003

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 101.102.12638.0 (#78174) 10706825
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED


The game crashes randomly, in game or even on the home screen without any warning or error message, within 5 to maybe 15 minutes after launch.
The log file always end with “Exception type 0x80000003 occurred at [memory adress]”

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Launch the game
  2. wait around 10 minutes
  3. the game crashes

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

The game should not crash without any warning or error message

:arrow_forward: TRIED SOLUTIONS

  • Disabled all mods
  • Updated GPU driver and Visual C++ Redistributable to latest version : no changes
  • Reinstalled the game : no changes
  • Increased page file size:
    – This “seems” to have helped a bit, from 5 minutes to crash to maybe 15-20 minutes. It also might just be a placebo.
    – Initial size/Maximum size: 4980/14940 MB
    – I have 32GB of memory
  • Log out of Xbox Network ingame : no changes

:arrow_forward: GAME LOGS

Can’t upload the files as I’m a new user so here are the links to them.

logfile: 2023.03.13-15.39.01.txt - Google Drive
mdmp file: AoE2DESteam-78174-2023.03.13-15.48.22.mdmp - Google Drive

Hi @Aravo
Do you have any kind of overlay enabled? Discord, Steam, Nvidia… Check if any of these are enabled, restart and try again :slight_smile:

I had disabled Discord and Steam overlays but I had forgotten about Nvidia’s. Seems to have done the trick, I could play 2 games without issues. Thank You !

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