Game keep freezing and show reconnecting to server, unplayable for every ranking game

[Yolk]

GAME INFORMATION

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• GAME BUILD #: ######
• GAME PLATFORM: Steam
• OPERATING SYSTEM: Windows 10

ISSUE EXPERIENCED

^{Game keep freezing and show reconnecting to server, unplayable for every ranking game.}

FREQUENCY OF ISSUE

^{How often does the issue occur? CHOSE ONE; DELETE THE REST!}

• 100% of the time / matches I play (ALWAYS)

REPRODUCTION STEPS

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Here’s the steps to reproduce the issue:

1. All ranking game
2. Once the game started

EXPECTED RESULT

^{Game freeze and show reconnecting server, and runs properly for a while, and again.}

IMAGE

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GAME FILES (SAVE / RECORDING)

^{*
MP Replay v101.102.20078.0 #(85614) @2023.06.24 210758 (4).aoe2record (1.1 MB)
.*}

[Felizon89]

Hi @Yolk
You might have an issue with your network, probably a firewall, an antivirus or just bad connection.