Hi @CitingPepper233 - We’ve taken a look at the crashdumps. There’s unfortunately not a really clear indication of what is wrong but it’s possible some bad data is being stored.
For first account where you encountered the issues, you could try clearing the data from it and using that account again to generate new data for that user.
The folder is located here: (it will be a folder with a long number as the title)
C:\Users\<user>\Games\Age of Empires 3 DE
Just be careful not to delete the wrong user folder and be sure to copy out any home city xml files, savegames or other data you’d like to keep. I would suggest making copies of all user folders first.
Apologies for the delay - if you do try this, let me know if it works!
Thanks! 