Game Version:
- Build: 101.101.34793.0.0
- Platform: Microsoft Store
Issue:
Game crash in game : the same problem in the link below
https://www.youtube.com/watch?v=B7UvymPvtY0&feature=youtu.be
If I execute the (alt+enter) command, the screen goes black and the game crashes immediately.
Reproduction Steps:
- Launch the game / multiplayer / select game
- Ready and go
For information: I could play without any problem before the January 21 update. my graphics card operated between 40 and 85 ° C.
After the last update I am around 85 ° C for in the game search menu and 94 ° C and + in game
I also format my computer and reinstall everything. No result
Motherboard: ASRock X79 xtreme3
OS: Windows 10 Pro 1909 (version 18363.592)
Process: Intel Core i7-3820 CPU 3.60GHz
Memory: 32Go
Graphic card: Nvidia GTX660 ( I tried 5 different pilots but no result)
Broadcom NetLink ™ Gigabit Ethernet / Version: 15.6.0.14
Antivirus: Kaspersky Internet Security
No VPN.
ISP: Orange
DxDiag (more information :attached file)
Diagnostics
Windows Error Reporting:
+++ WER0 +++:
Détecteur d’erreurs 2162701443611581212, type 5
Nom d’événement : MoAppCrash
Réponse : Non disponible
ID de CAB : 0
Signature du problème :
P1 : Microsoft.MSPhoenix_101.101.34793.0_x64__8wekyb3d8bbwe
P2 : praid:App
P3 : 0.0.0.0
P4 : 5e28d3bb
P5 : d3d11.dll
P6 : 10.0.18362.387
P7 : 7e72d1cb
P8 : c000041d
P9 : 000000000011e5e0
P10 :
DxDiag.txt (87.3 KB)
WER int. metadata.txt
(WER.tmp.WERInternalMetadata.txt (3.7 KB) attached file)
Logs.txt
2020.01.27-12.53.06.txt (5.2 KB) \Games\Age of Empires 2 DE\logs\2020.01.27-1253.08
Main.txt
Main.txt (2.4 KB)
Good Luck 