# Game's UI no longer showing since latest update

**URL:** <https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643>\
**Category:** 💬 Tech Issues and Support FAQs\
**Created:** [January 23, 2025, 8:25pm UTC](https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643 "2025-01-23T20:25:38Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Segendary](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/segendary/32/182647_2.png) [@Segendary](https://forums.ageofempires.com/u/Segendary)\
**Post date:** [January 23, 2025, 8:25pm UTC](https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643/1 "2025-01-23T20:25:38Z")

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Hey I even reinstalled the game but the issue persists. All menu and UI items have disappeared.

 ![image](https://forums.ageofempires.com/uploads/default/original/3X/d/3/d3e39c6f100f3a80669e449cf86fe0e2e0eb2689.jpeg)

The buttons are still there and by blind clicking I managed to launch a random Arena of the Gods mission, but the issue isn’t just the main menu

Please help me revert the patch. I am on steam with w11

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**Author:** ![oCoxie](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ocoxie/32/183720_2.png) [@oCoxie](https://forums.ageofempires.com/u/oCoxie)\
**Post date:** [January 23, 2025, 10:13pm UTC](https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643/2 "2025-01-23T22:13:40Z")

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I’m on windows 10, having the same issue. Unable to play at all.

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**Author:** ![Cobaltdragon913](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/cobaltdragon913/32/90862_2.png) [@Cobaltdragon913](https://forums.ageofempires.com/u/Cobaltdragon913)\
**Post date:** [January 23, 2025, 11:10pm UTC](https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643/3 "2025-01-23T23:10:06Z")

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Hi @oCoxie.

As mentioned in another post, the best thing to do after experiencing something like this, is to [contact Support](https://support.ageofempires.com/hc/en-us/requests/new?ticket_form_id=360001686692) with your DxDiag and any other relevant files you can provide.

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**Author:** ![HerintonMaSSaO](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/herintonmassao/32/183731_2.png) [@HerintonMaSSaO](https://forums.ageofempires.com/u/HerintonMaSSaO)\
**Post date:** [January 23, 2025, 11:21pm UTC](https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643/4 "2025-01-23T23:21:30Z")

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I also have the same error.

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**Author:** ![ClebDaSasquatch](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/clebdasasquatch/32/183749_2.png) [@ClebDaSasquatch](https://forums.ageofempires.com/u/ClebDaSasquatch)\
**Post date:** [January 24, 2025, 6:50pm UTC](https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643/5 "2025-01-24T18:50:19Z")

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Same issue for me on W10. My in-game UI also looks the same as the one in this post:

> [@Ingame Text and UI invisible](https://forums.ageofempires.com/t/ingame-text-and-ui-invisible/268670):
>
> Game Version: current patch Build Number: 100.17.64528.0 Platform: Microsoft Store / Xbox PC App Operating System: Windows 11 Main Menue Text is invisible, ingame UI is invisible. Issue was never present before current patch (23th of january)

The issue arose a few hours after the patch when I quit the game whilst in a quick match lobby. Reopening the game resulted in this issue present.

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**Author:** ![oCoxie](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ocoxie/32/183720_2.png) [@oCoxie](https://forums.ageofempires.com/u/oCoxie)\
**Post date:** [January 25, 2025, 7:06pm UTC](https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643/6 "2025-01-25T19:06:27Z")

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Theres a temporary fix on aoe discord [Age of Empires](https://discord.gg/ageofempires)  
Check aom tech issues section

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**Author:** ![Segendary](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/segendary/32/182647_2.png) [@Segendary](https://forums.ageofempires.com/u/Segendary)\
**Post date:** [January 25, 2025, 8:06pm UTC](https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643/7 "2025-01-25T20:06:33Z")

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Someone on Discord found the fix for the invisble menu’s that has been blocking some of us from playing.  
Go to:  
C:\Users ~~Gebruiker~~ \Games\Age of Mythology Retold ~~76561198143627293~~ \users

(you have to replace the striked through lines with your own name and Steam number)

Then open the _UserProfile.xml_

[![r/AgeofMythology - INVISIBLE MENU FIX!!!!](https://forums.ageofempires.com/uploads/default/original/3X/d/a/dab4ad14703555d579a2ea5aef26ba5c2b5e3d2f.png)](https://preview.redd.it/invisible-menu-fix-v0-2j5voaqj47fe1.png?width=1037&format=png&auto=webp&s=a96edb54e1e75f960dd1c37d6cbe2e1945a9d0b8)

And change the number in this line of code (I set the number to 1, played a game and it got set to 9)

 ![](https://forums.ageofempires.com/uploads/default/original/3X/0/9/095a3c3e8869e2ccc98f5f6c08f309847efa877e.png)

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**Author:** ![WintryPainter69](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/wintrypainter69/32/27562_2.png) [@WintryPainter69](https://forums.ageofempires.com/u/WintryPainter69)\
**Post date:** [January 25, 2025, 10:21pm UTC](https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643/8 "2025-01-25T22:21:39Z")

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Was just about to post the very same thing here, then saw it posted by you! Liked it for visibility. I hope the issue can be fully resolved for affected players.

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**Author:** ![ClebDaSasquatch](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/clebdasasquatch/32/183749_2.png) [@ClebDaSasquatch](https://forums.ageofempires.com/u/ClebDaSasquatch)\
**Post date:** [January 26, 2025, 2:28am UTC](https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643/9 "2025-01-26T02:28:43Z")

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Leeeeeeeeeegend, thanks for reposting the fix for us all XD  
Game now works for me ! Shout out to the discord user that solved this

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**Author:** ![bergercookie](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/bergercookie/32/146888_2.png) [@bergercookie](https://forums.ageofempires.com/u/bergercookie)\
**Post date:** [January 31, 2025, 6:27pm UTC](https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643/10 "2025-01-31T18:27:48Z")

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I also encountered this issue on Linux with Steam, however there was no UserProfile.xml file under the game settings, but a DefaultProfile.xml, and in there, there was no `lastselectedciv` field.

What did work for me is, in the DefaultProfile.xml settings (if installed with `snap`, that path should be `$HOME/snap/steam/common/.local/share/Steam/steamapps/common/Age of Mythology Retold/game/config/DefaultProfile.xml`), to set the following 4 settings to the values shown below

```auto
<Setting Name="OptionMinimizedUI">true</Setting>
<Setting Name="OptionShowChatNotifications">false</Setting>
<Setting Name="OptionAotgSeasonSplashSeen">false</Setting>
<Setting Name="OptionSeenModsToS">true</Setting>

```

After the change above the game greeted me with the spash screen asking me to set the resolution and follow the first tutorial, and after that the UI did have the missing buttons 🎉

I can’t tell with 100% certainty which of the above setting actually made the difference, but I would imagine it’s either the OptionAotgSeasonSplashSeen or the OptionSeenModsToS

Hope this helps.

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**Author:** ![guille90001](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/guille90001/32/70478_2.png) [@guille90001](https://forums.ageofempires.com/u/guille90001)\
**Post date:** [February 7, 2025, 4:08am UTC](https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643/11 "2025-02-07T04:08:06Z")

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This happens to me every time my last selected civ is egyptians. It doesn’t happen with any other pantheon.

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**Author:** ![Segendary](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/segendary/32/182647_2.png) [@Segendary](https://forums.ageofempires.com/u/Segendary)\
**Post date:** [February 11, 2025, 10:53pm UTC](https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643/12 "2025-02-11T22:53:57Z")

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For me it sometimes happens with Norse. It also happens with Atlanteans.

Only greek are safe.  
When I go Atlanteans, god Portrets and Arena of the Gods symbols also disappear after quitting the game.

Please developpers, fix this quick. Just do a hotfix where the last picked civ will always be greek. It’s too annoying to have to manually set some value to 1, then reboot the game.

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**Author:** ![ZWKParzival](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/zwkparzival/32/28118_2.png) [@ZWKParzival](https://forums.ageofempires.com/u/ZWKParzival)\
**Post date:** [February 17, 2025, 9:52am UTC](https://forums.ageofempires.com/t/games-ui-no-longer-showing-since-latest-update/268643/13 "2025-02-17T09:52:57Z")

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If you are using **Linux** and want to apply the **workaround** you can easily find **userprofile.xml** with a `sudo find / -type f -name "userprofile.xml"` command in your terminal. Edit it with your preferred editor according to the information above and save it. Restart the game.
