Graphical artifacts (AoEIV) on ps5

Age of Empires IV IV - Report a Bug
1

  • Build Number:

  • Platform: Steam / Microsoft Store / Xbox / PlayStation

  • Operating System: Windows 11 / Windows 10 / Windows 8 / Windows 7 / Mac / Linux

Issue:I am writing to report a specific graphical bug I am experiencing while playing [Age of Empires IV] on my PlayStation 5.

The Problem:

I am seeing significant graphical artifacts, which look like bright flickering or flashes (horizontal/vertical lines). This issue appears only on specific environmental textures, primarily vegetation (like trees, plants, and foliage).

My Hardware Setup:

* Console: PlayStation 5

* TV: Sony BRAVIA K-65XR80

Important Finding:

This graphical issue only occurs in Age of Empires. I have tested several other PS5 games (such as Astro’s Playroom and other titles) and they all run perfectly. The vegetation and all other graphics in those games are normal, with no flickering or artifacts. This strongly suggests the problem is a software bug within Age of Empires or an incompatibility with this specific TV model.

Troubleshooting Already Attempted (No Success):

To be sure this wasn’t my hardware, I have already tried all the standard solutions, but the problem persists in your game:

* Disabled VRR (Variable Refresh Rate) on the PS5.

* Set 4K Video Transfer Rate on the PS5 to -1 and -2.

* Disabled HDR on the PS5.

* Confirmed the TV is in “Game Mode” (Picture Mode: Game).

* Lowered the TV’s “Sharpness” setting (down to 0).

* Disabled the TV’s “Reality Creation” setting.

* Tried different certified HDMI 2.1 cables and ports.

None of these steps fixed the issue, which, again, only happens in Age of Empires.

This appears to be a rendering bug that needs to be addressed in a future patch. I hope this detailed report helps your team investigate and resolve it.

Thank you.

(please provide a detailed description of the issue)
(use the upload button to include a picture or video of the issue in action if possible)

Trigger Event:The bug occurs consistently as soon as a game map is loaded. The artifacts (flickering/flashes) are constantly visible on vegetation (trees, plants) and certain landscape textures. The issue is triggered simply by observing these elements, and it becomes more noticeable when moving the camera

over them.

(what was happening at the time of the issue. this could be an action you or another player took right before the issue started)

Repro Steps:1. Launch Age of Empires IV on a PlayStation 5.

2. Ensure the console is connected to a Sony BRAVIA TV (in my case, model K-65XR80).

3. Start any standard game match (e.g., Skirmish or Campaign).

4. Once the map has loaded, locate an area with dense vegetation (trees, forests, bushes).

5. Move the camera over these elements and observe them.

6. The graphical artifacts (flickering, bright flashes) will be clearly visible on the vegetation

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  1. (List the steps needed to reproduce the issue)
  2. (Indicate if you were able to reproduce this, to help us identify frequency of the issue)
  3. (etc)**
2 Likes
2

I am having the same issue on PS5 Pro. This is the only game that it happens.

1 Like
3

Same is happening to me.

4

I also have exactly the same problem.

My combination is PS5 Pro connected to Samsung S95C.

Maybe PSSR related?

5

Exact same issue here, also on a PS5 Pro, which is connected to an LG C1 television.

I thought it was a strange rain effect at first, but it’s clearly not and is very distracting.

6

Same Problem. PS5 Pro with a LG CX TV.