# High GPU during ranked matchmaking

**URL:** <https://forums.ageofempires.com/t/high-gpu-during-ranked-matchmaking/109521>\
**Category:** III - Report a Bug\
**Created:** [November 26, 2020, 5:40am UTC](https://forums.ageofempires.com/t/high-gpu-during-ranked-matchmaking/109521 "2020-11-26T05:40:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![aoetalkx](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/aoetalkx/32/46023_2.png) [@aoetalkx](https://forums.ageofempires.com/u/aoetalkx)\
**Post date:** [November 26, 2020, 5:40am UTC](https://forums.ageofempires.com/t/high-gpu-during-ranked-matchmaking/109521/1 "2020-11-26T05:40:06Z")

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### ▶ GAME INFORMATION

- **BUILD #:** 6847
- **PLATFORM:** Steam
- **OS:** Windows 10

### ▶ ISSUE EXPERIENCED

❓ _DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread._

Very high GPU use (95%) in multiplayer lobby.

### ▶ FREQUENCY OF ISSUE

❓ _How often does the issue occur? CHOSE ONE; DELETE THE REST._

- **100%** of the time / matches I play (ALWAYS)

### ▶ REPRODUCTION STEPS

❓ _List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!_

Here’s the steps to reproduce the issue:

1. Start a ranked multiplayer match
2. Check your GPU usage when the ranked game appears (see screenshot)
3. Observe very high GPU usage, even though nothing is really being displayed

### ▶ EXPECTED RESULT

❓ _What was supposed to happen if the bug you encountered were not present?_

Low GPU use, the game hasn’t even started yet.

### ▶ ACTUAL RESULT

❓ _What actually happened (what went wrong) because of the issue you’re reporting?_

GPU is near 100%. I have GTX 1660, but again, the game hasn’t even started yet.

### ▶ GAME FILES

❓ _Include a [OneDrive or Google Drive link](https://forums.ageofempires.com/t/how-to-find-and-share-save-game-and-recorded-game-files/102084) to a SAVE GAME or REPLAY FILE (.aoe2record) of the match where you encountered the issue._

- 

### ▶ IMAGE & ATTACHMENTS

❓ _Attach a relevant PICTURE (.jpg, .png, .gif), VIDEO (.mp4, YouTube), DXDIAG FILE (.txt), or [CRASH/GAME LOGS (.aoe2record, .txt)](https://forums.ageofempires.com/t/how-to-find-and-share-save-game-and-recorded-game-files/102084) below._

 ![image](https://cdn.ageofempires.com/aoe-forums/original/3X/a/d/ad7de4275e8663ee7ddacc4ddf781ef602331bfd.jpeg)  
\*

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<div class="post-metadata">

**Author:** ![GMEvangelos](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/gmevangelos/32/28747_2.png) [@GMEvangelos](https://forums.ageofempires.com/u/GMEvangelos)\
**Post date:** [December 4, 2020, 11:47pm UTC](https://forums.ageofempires.com/t/high-gpu-during-ranked-matchmaking/109521/2 "2020-12-04T23:47:45Z")

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Hey there! If this is an ongoing issue, would you mind reaching out to our support team with a copy of your dxdiag file:

> **[Submit a request – Age of Empires Support](https://support.ageofempires.com/hc/en-us/requests/new)**

They’ll not only be able to explore some workarounds that might help with the issue, but will ensure that they escalate any issues you discover to the development team.

Thanks for the report!

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<div class="post-metadata">

**Author:** ![aoetalkx](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/aoetalkx/32/46023_2.png) [@aoetalkx](https://forums.ageofempires.com/u/aoetalkx)\
**Post date:** [December 6, 2020, 12:18am UTC](https://forums.ageofempires.com/t/high-gpu-during-ranked-matchmaking/109521/3 "2020-12-06T00:18:59Z")

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I’ve submitted a support request. There is not been any help from the support team so far.