High pings with new update

Age of Empires II: DE II - Report a Bug
1

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 101.102.46236.0 (#111772) 14119902
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 11

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

As new update was live i experiment really high pings with all servers, usually having 5 servers below 200ms ping and now every server is really high ping. I have tried restarting both PC and router, tried different DNS adresses, also tried over a different connection (cellphone). I have checked no issues with other games, apps and everythings ok with my ISP.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Start game
  2. Done

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

Different server pings, usually 50-70ms for westus3 and eastus, brazil around 140ms.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

Connection 1

AoE2DE_s_NBuz00WM83

Connection 2

AoE2DE_s_z3xH8aHi2N
AoE2DE_s_z3xH8aHi2N767×559 134 KB

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

2

Just for comparisson, and reassuring this problem is patch related.

Today i started game as usual and pings were still high. I closed game, uninstalled Enhanced Graphics DLC and run game in beta mode (pup_apr - April CU Preview) and started game again, i got the usual ping i was getting before patch.

AoE2DE_s_A9YN4gO6Xb

Then i closed game and reverted status to non Beta patch, start game and pings are corrected. I dont know if this is related to corrupted files with patch or maybe even the Enhanced Graphics DLC, I leave this information as this solved my problem and may be useful for someone else or if any dev want to look into that.