Horrible server delay/lag after server maintenance but does NOT affect chat

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: latest build
  • GAME PLATFORM: Steam / Microsoft Store (both)
  • OPERATING SYSTEM: Windows 10 / Windows 8

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

had several games on US west server last night and the delay happens only to the players based in the US/west. we also had players from asia in game and they were not affected.

server maintenance making stuff worse, just what is going on?

record file attached, from around min 33 to min 36. chat goes through right away but pausing or moving units taking over 30seconds to 1 min to respond.

please fix.

chat no delay but game delay about 30sec to 1 min.aoe2record (12.7 MB)

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 50% of the time / matches I play (FREQUENTLY)

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

chat no delay but game delay about 30sec to 1 min.aoe2record (12.7 MB)

I’ve forwarded this for investigation, thank you