Host Rejected/ no servers visible - known solutions does not work

:play_button: GAME INFORMATION

:backhand_index_pointing_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • **GAME BUILD #: current -same as 2 other PC’s with no issues, all connected to the same router
  • GAME PLATFORM: Steam / Xbox live
  • OPERATING SYSTEM: Windows 11 ASUS ROG ALLY

:play_button: ISSUE EXPERIENCED

:backhand_index_pointing_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

Host Rejected/ no servers visible - known solutions does not work
Tried synchronising time
Game up to date with the same version with 2 other PC’s with tried to connect
Antivirus/Firewall disabled
Windows 11 ASUS ROG ALLY and 2 other win 10 PC’s connected to the same router - 2 win 10 PC’s can connect each other, but ASUS cannot connect with any of 2.
Winter Wonderlands was not subscribed
Mods disabled.
No issues with Age of Empires II: DE

:play_button: FREQUENCY OF ISSUE

:backhand_index_pointing_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:play_button: REPRODUCTION STEPS

:backhand_index_pointing_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Start game
  2. Multiplayer
    3.Try to connect to any game using any method

:play_button: EXPECTED RESULT

:backhand_index_pointing_down: What was SUPPOSED to happen if the bug you encountered were not present?

Connected to multiplayer game

:play_button: IMAGE

:backhand_index_pointing_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:play_button: GAME FILES (SAVE / RECORDING)

:backhand_index_pointing_down: Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.

Does not work on PC as well with the same account. It is possible steam issue?