# ⚠ IMPORTANT ⚠ Stuck on AoE:DE Build 27674? Upgrade to the latest client! (Windows Store)

**URL:** <https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693>\
**Category:** I - Discussion\
**Created:** [August 19, 2019, 3:12pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693 "2019-08-19T15:12:38Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![GMEvangelos](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/gmevangelos/32/28747_2.png) [@GMEvangelos](https://forums.ageofempires.com/u/GMEvangelos)\
**Post date:** [August 19, 2019, 3:12pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/1 "2019-08-19T15:12:38Z")

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Hello, and welcome to the official release of [_Age of Empires: Definitive Edition_ on Steam](https://store.steampowered.com/app/1017900/)! For those of you who have been playing and waiting for this moment to play with your friends, there’s just one more step for you to take:

> In order to enjoy all the benefits of cross-network play, existing owners of _AoE: Definitive Edition_ on the Windows Store will need to download a brand-new client. This is a completely free download for anyone who already has _AoE: Definitive Edition_ in their Windows Store library.

> Note: If you see a GREY client image, you are running the OLD game client.
> 
> ![](https://forums.ageofempires.com/uploads/default/optimized/3X/b/3/b3242cdff6552e508f25ce967210729d2fb01c16_2_690x34.png)

Don’t panic; all your existing game saves, progress, and even your unlocked achievements will be transferred. In fact, any achievements you’ve earned in _AoE: Definitive Edition_ will automatically unlock in the new client and even count towards your Xbox Gamerscore—so enjoy the double points!

# Updating to the NEW _AoE:DE_ client…

* * *

If you already own _Age of Empires: Definitive Edition_ in your Windows Store game library, you can download the new version of the game for free:

> #### 🚨 **IMPORTANT** 🚨
> 
> You must be on Windows 10 version 1903 to be able to play on the new client. Be sure to run your Windows Updater if you are not already on the latest version of Windows. [More information on how to update Windows here](https://support.microsoft.com/en-us/help/4027667/windows-10-update).

1.Open the **Microsoft Store**. You can do this by pressing the Windows key and then typing ‘Store.’  
2. Search for **Age of Empires: Definitive Edition**.  
3. Click on the Age of Empires: Definitive Edition tile to enter the store page.  
4. Click **Get.** The game should be automatically added to your library.  
5. Click **Install** to begin downloading the game.

You may safely remove the old client at any point during the process to free up space; your progress will still transfer even if you’ve removed the old client. Note that you will still be able to access and play the original _AoE: Definitive Edition_ if you desire, but it will no longer receive updates nor be available for purchase in the Microsoft Store.

# FREQUENTLY ASKED QUESTIONS

* * *

### Do I have to upgrade to the new client if I purchased the game on or after August 19, 2019?

> **Answer...**
>
> Not at all! If you _don’t_ own _Age of Empires: Definitive Edition_ yet, you can purchase it on the Windows Store or Steam to download the correct client version:
> 
> - [Purchase _Age of Empires: Definitive Edition_ on the Windows Store](https://www.microsoft.com/store/productid/9njwtjsvgvlj)
> - [Purchase _Age of Empires: Definitive Edition_ on Steam](https://store.steampowered.com/app/1017900/)

### I own the game on the Windows Store; will it be unlocked for free on Steam?

> **Answer...**
>
> No. Though after August 19, 2019, anyone who owns the game will be able to play cross-network with any other player regardless of their platform.

### What happens if my friend buys the old client?

> **Answer...**
>
> As of this announcement, the old client is no longer available on the Store. This means that anyone who buys _Age of Empires: Definitive Edition_ after August 19, 2019 will automatically download and receive the new client.

### What is transferred to the new client?

> **Answer...**
>
> When you download the new _Age of Empires: Definitive Edition_ client, here is the information that will be maintained from the original game client:
> 
> - Game Saves
> - Campaign Progress
> - Unlocked Achievements
> - Custom Scenarios

### What is NOT transferred to the new client?

> **Answer...**
>
> Unfortunately, there are a few things that could not be transferred:
> 
> - Cross-network play will not be available between the original _AoE: DE_ client and any other platform
> - ELO will not be transferred
> - Keybinds and other settings will not be transferred
> - Progress on partially-completed achievements is NOT carried over
> 
> It is recommended that you take note of your keybinds before removing your old client, as you will need to customize them again when you launch the new client.

### Wait; can I still unlock achievements on the old client?

> **Answer...**
>
> Yep! In fact, both the old client and new client can be played to up your Gamerscore. If you’re dedicated enough to play and unlock everything, all the power to you!

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<div class="post-metadata">

**Author:** ![GMEvangelos](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/gmevangelos/32/28747_2.png) [@GMEvangelos](https://forums.ageofempires.com/u/GMEvangelos)\
**Post date:** [August 19, 2019, 3:38pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/2 "2019-08-19T15:38:17Z")

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<div class="post-metadata">

**Author:** ![zeda0](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/zeda0/32/29092_2.png) [@zeda0](https://forums.ageofempires.com/u/zeda0)\
**Post date:** [August 19, 2019, 3:56pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/3 "2019-08-19T15:56:41Z")

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does this new update has proper microsoft servers for multiplayer. The games are extremely laggy on the old client and any new updates on the game?

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**Author:** ![marco93f](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/marco93f/32/27810_2.png) [@marco93f](https://forums.ageofempires.com/u/marco93f)\
**Post date:** [August 19, 2019, 4:09pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/4 "2019-08-19T16:09:16Z")

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Terrible news that Microsoft Store owners of the game are not going to be able to get free access to the Steam version. I’m stuck with a stupid bug since day 1 that automatically disables my multiplayer button and I’m forced all the fcuking time to switch user with no chance to use all the other applications I would normally have on my main user. To top it all, Microsoft support is utterly bad.

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**Author:** ![Keempf](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/keempf/32/37544_2.png) [@Keempf](https://forums.ageofempires.com/u/Keempf)\
**Post date:** [August 19, 2019, 4:15pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/5 "2019-08-19T16:15:20Z")

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First one a respons to the update, then a critic.

Doesn’t work for me.  
There is no step 4 (“Get”) only an install button.  
The install button is locked for no reason.  
Anyone else has problems with the microsoft store and the gameclient once again like me?

* * *

Furthermore I really hate that I have to buy the game again for steam access… the whole point of steam is to have a great overlay, quick chats/coordination and quick friend requests/teamups in a noticeable and intuative fashion.

Not a single one of this stuff is getting done by the xbox hub.  
Seperate program you have to tab out, a message system that reminds me more in emails than in quick chats, unnoticeable and unintuative UI/requests.  
It reminds me more in outlook than an actual QoL increasing overlay/game related communication program.

For me this move feels like the hardcore fans are getting punished now by still trying to keep them in the microsoft environment no matter what, not letting them the choice, even tho those players are the main supporters of your work.

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<div class="post-metadata">

**Author:** ![gl8531](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/gl8531/32/27724_2.png) [@gl8531](https://forums.ageofempires.com/u/gl8531)\
**Post date:** [August 19, 2019, 4:42pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/6 "2019-08-19T16:42:57Z")

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[RadiatingBlade](https://forums.ageofempires.com/u/RadiatingBlade)[Age Insider](https://forums.ageofempires.com/g/Age_Insider)

[7](https://forums.ageofempires.com/t/aoe-de-steam-f-a-q/38148#)

[1h](https://forums.ageofempires.com/t/aoe-de-steam-f-a-q/38148)

# Announcement

Earlier today Phil Spencer on [Xbox Wire](https://news.xbox.com/en-us/2019/05/30/microsoft-approach-to-pc-gaming/) announced that all the definitive editions of Age of Empires will be coming to Steam, which includes Age of Empires: Definitive Edition. For answers to all your AoE:DE on Steam questions, please see the F.A.Q. below which will be updated regularly as more info is announced. If you have a question which is not on the F.A.Q. please leave a comment below.

# Frequently Asked Questions

- [Do I need to repurchase the game on Steam?](https://forums.ageofempires.com/t/faq-template/38148#heading--crossplay)
- [Will the Microsoft Store version be updated to Win32?](https://forums.ageofempires.com/t/faq-template/38148#heading--platform)
- [What are the minimum system requirements?](https://forums.ageofempires.com/t/faq-template/38148#heading--windows)
- [When will the game be available on Steam?](https://forums.ageofempires.com/t/faq-template/38148#heading--available)
- [Will there be support for Steam features?](https://forums.ageofempires.com/t/faq-template/38148#heading--steamworks)
- [How much will the game cost?](https://forums.ageofempires.com/t/faq-template/38148#heading--cost)

## Do I need to repurchase the game on Steam?

No. If you own the Microsoft Store version of Age of Empires: Definitive Edition you will be able to play with Steam version players with crossplay between platforms. [**Source**](https://twitter.com/AgeOfEmpires/status/1134102177188704257)  
Why do it change?

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<div class="post-metadata">

**Author:** ![JexBall](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/jexball/32/37276_2.png) [@JexBall](https://forums.ageofempires.com/u/JexBall)\
**Post date:** [August 19, 2019, 4:43pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/7 "2019-08-19T16:43:39Z")

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Sorry to hear that! There’s a brand new install (free) for those that own the game on Windows Store. This will cross-play with Steam users. Let us know if you still have issues after you install the new version.

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<div class="post-metadata">

**Author:** ![JexBall](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/jexball/32/37276_2.png) [@JexBall](https://forums.ageofempires.com/u/JexBall)\
**Post date:** [August 19, 2019, 4:45pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/8 "2019-08-19T16:45:52Z")

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Are you updated to the 1903 Win 10 version? Let us know.

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<div class="post-metadata">

**Author:** ![RadiatingBlade](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/radiatingblade/32/143170_2.png) [@RadiatingBlade](https://forums.ageofempires.com/u/RadiatingBlade)\
**Post date:** [August 19, 2019, 4:46pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/9 "2019-08-19T16:46:47Z")

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@gl8531 Nothing changed. When the Steam version of Age of Empires: Definitive Edition was announced earlier this year, cross-play with the Microsoft Store version was also announced.

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**Author:** ![KaligLg](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/kaliglg/32/29412_2.png) [@KaligLg](https://forums.ageofempires.com/u/KaligLg)\
**Post date:** [August 19, 2019, 4:47pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/10 "2019-08-19T16:47:02Z")

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Make sure you have the 1903 Windons version.

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<div class="post-metadata">

**Author:** ![KaligLg](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/kaliglg/32/29412_2.png) [@KaligLg](https://forums.ageofempires.com/u/KaligLg)\
**Post date:** [August 19, 2019, 4:49pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/12 "2019-08-19T16:49:41Z")

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Hey magma,

People who played the Beta version said that the servers are much better.  
Let’s check it out.

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<div class="post-metadata">

**Author:** ![Keempf](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/keempf/32/37544_2.png) [@Keempf](https://forums.ageofempires.com/u/Keempf)\
**Post date:** [August 19, 2019, 4:50pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/13 "2019-08-19T16:50:02Z")

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I am on Windows 1903

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<div class="post-metadata">

**Author:** ![b9thirty99](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/b9thirty99/32/104266_2.png) [@b9thirty99](https://forums.ageofempires.com/u/b9thirty99)\
**Post date:** [August 19, 2019, 4:55pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/14 "2019-08-19T16:55:21Z")

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> [@GMEvangelos](#):
>
> ### I own the game on the Windows Store; will it be unlocked for free on Steam?
> 
> Answer…
> 
> No. Though after August 19, 2019, anyone who owns the game will be able to play cross-network with any other player regardless of their platform.

👎 Why everyone does that? I bought Killer Instinct, they did same thing. Whatever, I will just make my AOE library here, I hate steam equally anyways.

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<div class="post-metadata">

**Author:** ![KaligLg](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/kaliglg/32/29412_2.png) [@KaligLg](https://forums.ageofempires.com/u/KaligLg)\
**Post date:** [August 19, 2019, 4:55pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/15 "2019-08-19T16:55:31Z")

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Could you attach a print here?

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<div class="post-metadata">

**Author:** ![Keempf](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/keempf/32/37544_2.png) [@Keempf](https://forums.ageofempires.com/u/Keempf)\
**Post date:** [August 19, 2019, 5:08pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/16 "2019-08-19T17:08:57Z")

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Well I just checked, since I always update everything on Windows, and assumed it would be the newest one but apperantly there are no updates and I am still on 1809.

I guess you have to be some kind of Update tester or get into “Developer/preview” status for 1903?  
Glad I only used Microsoft Store on this one game, cause man it causes trouble since I joined it in AoE:DE Beta.

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<div class="post-metadata">

**Author:** ![kinzo6608](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/kinzo6608/32/27554_2.png) [@kinzo6608](https://forums.ageofempires.com/u/kinzo6608)\
**Post date:** [August 19, 2019, 5:18pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/17 "2019-08-19T17:18:31Z")

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Sometimes you have to “force” update, download their update tool.

Everything is here [https://support.microsoft.com/en-us/search?query=windows%2010%20update](https://support.microsoft.com/en-us/search?query=windows%2010%20update)

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<div class="post-metadata">

**Author:** ![Keempf](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/keempf/32/37544_2.png) [@Keempf](https://forums.ageofempires.com/u/Keempf)\
**Post date:** [August 19, 2019, 5:20pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/18 "2019-08-19T17:20:13Z")

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MY GODDNESS.  
I just want to play a game that I bought of them nearly 2 years ago and don’t want to install seperate microsoft tools, get into their update wave scheeme cr…p and force myself to the newest version, only cause the store they are selling it through wants it for no particular reason.

Man I am so glad that they launched it on steam and one can leave everything of this anti-consumer gar…e behind.  
Holy moly I just want to have my game updated.

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<div class="post-metadata">

**Author:** ![GMEvangelos](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/gmevangelos/32/28747_2.png) [@GMEvangelos](https://forums.ageofempires.com/u/GMEvangelos)\
**Post date:** [August 19, 2019, 7:06pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/19 "2019-08-19T19:06:44Z")

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You should be able to find the latest Windows Update (May 2019, 1903) here: [https://support.microsoft.com/en-us/help/4028685/windows-10-get-the-update](https://support.microsoft.com/en-us/help/4028685/windows-10-get-the-update)

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<div class="post-metadata">

**Author:** ![Danicela](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/danicela/32/27768_2.png) [@Danicela](https://forums.ageofempires.com/u/Danicela)\
**Post date:** [August 19, 2019, 7:49pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/20 "2019-08-19T19:49:40Z")

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I got 0x80070005 error and now install seems to be stuck… is there a way to restart the Store process ?

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<div class="post-metadata">

**Author:** ![GMEvangelos](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/gmevangelos/32/28747_2.png) [@GMEvangelos](https://forums.ageofempires.com/u/GMEvangelos)\
**Post date:** [August 19, 2019, 9:53pm UTC](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693/21 "2019-08-19T21:53:41Z")

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> [@Danicela](#):
>
> 0x80070005 error

Here are a few issues you can try to un-stick your download. I’d recommend resetting the Store’s cache at the very least: [Microsoft Store Downloading But No Progress [Solved]](https://windowsreport.com/fix-windows-store-app-download-stuck/)

[Next page](https://forums.ageofempires.com/t/important-stuck-on-aoe-de-build-27674-upgrade-to-the-latest-client-windows-store/50693.md?page=2)
