In-game Bug or just a hotkey mistake? "Roll-over Help"

Age of Empires: DE I - Report a Bug
1

I’m having trouble with the “roll-over help”.

In Game settings it seems to be checked the Floating Checkbox. And when the game is running as I pass the mouse pointer at the stuff it shows the Roll-over Help just fine.

The problem is when I select the things, like the Villagers, or the Town Center, and pass the pointer in the left-bottom menu, the Roll-over Help, doesn’t show. And I don’t know what is the item, and not even the cost of the things.

I don’t konw if this is a bug, or just a Hotkey that I just press by mistake, the fact is that I can’t make the Help thing to show. Can somebody help me?
Tkz

2

Does this issue happen constantly or randomly? I was unable to reproduce the issue.

Have you tried choosing the fixed roll-over help option or adjust the roll-over speed slider all the way to fast?

3

It happen all the time.

I already try everything, Fixed, floating… speed in fast, slow… all of this…

I even tried to re-instal the game, and nothing works. I tried to install the game in other PCs. Still nothing.

I think there is something wrong with my Xbox Accont. Is there a way to ‘reset settings to default’ in the xbox live accont?? (I tried the RESET SETTINGS in the menu, AAANNNDDD didin’t work…)

It’s imposible to play like this.

4

Has it worked normal before or does it behave like this since you bought the game?

5

It was normal when I installed and played the first time…

6

Sign out of the Xbox app before starting the game so you have to sign back in and it should sync.

7

Already did… And It’s not working yet…

8

Have you tried creating another Windows user account and running the game?

Might also be worth it to perform an in-place Windows 10 upgrade which will replace any missing files.

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9

OMG… I created a new accont, and it works…

Thank you dudes, thank you very much, for your help…
I was going crazy trying to find an answer to this problem.
Tkz guys

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