# In-game cinematic stuck

**URL:** <https://forums.ageofempires.com/t/in-game-cinematic-stuck/103578>\
**Category:** III - Report a Bug\
**Created:** [October 16, 2020, 1:56am UTC](https://forums.ageofempires.com/t/in-game-cinematic-stuck/103578 "2020-10-16T01:56:40Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![minover1](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/minover1/32/60531_2.png) [@minover1](https://forums.ageofempires.com/u/minover1)\
**Post date:** [October 18, 2020, 10:06pm UTC](https://forums.ageofempires.com/t/in-game-cinematic-stuck/103578/8 "2020-10-18T22:06:56Z")

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### ▶ GAME INFORMATION

- \*\*BUILD #: 100.12.1529.0
- **PLATFORM:** Xbox app for windows
- **OS:** Windows 10

### ▶ ISSUE EXPERIENCED

❓ _DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread._

During the cutscene ‘Reunion’ (in the campaign Blood, Ice and Steel) the characters turn around and stand still, as if waiting for something, then get stuck and stay there forever.

### ▶ FREQUENCY OF ISSUE

❓ _How often does the issue occur? CHOSE ONE; DELETE THE REST._

- **100%** of the time / matches I play (ALWAYS)

### ▶ REPRODUCTION STEPS

❓ _List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!_

Here’s the steps to reproduce the issue:

1. Launch the cutscene ‘Reunion’ from the ‘Blood, Ice and Steel’ Act II campaign
2. 
3. 

### ▶ EXPECTED RESULT

❓ _What was supposed to happen if the bug you encountered were not present?_

the cutscene is presumably supposed to progress and end some time before the heat death of the universe.

### ▶ ACTUAL RESULT

❓ _What actually happened (what went wrong) because of the issue you’re reporting?_

Game stops at the point pictured below (though animations continue, the cutscene idles there)

### ▶ GAME FILES

❓ _Include a [OneDrive or Google Drive link](https://forums.ageofempires.com/t/how-to-find-and-share-save-game-and-recorded-game-files/102084) to a SAVE GAME or REPLAY FILE (.aoe2record) of the match where you encountered the issue._

- 

### ▶ IMAGE & ATTACHMENTS

❓ _Attach a relevant PICTURE (.jpg, .png, .gif), VIDEO (.mp4, YouTube), DXDIAG FILE (.txt), or [CRASH/GAME LOGS (.aoe2record, .txt)](https://forums.ageofempires.com/t/how-to-find-and-share-save-game-and-recorded-game-files/102084) below._

- ![Reunion bug](https://cdn.ageofempires.com/aoe-forums/original/3X/5/6/569deb1a05def4c7c08ec16a60b26af5de63e0dc.jpeg)

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