This is how Asobo handles bugs reported in the official MSFS forum. Asobo employs around the same number of people as Relic does (before someone throws that as an excuse):
How hard would it be to do something like that? To me it doesn’t even matter that some bugs will never get fixed, as a customer I understand that and I appreciate the honesty and frickin’ being communicative at all.
I didn’t buy the DLC for AoE4 because the game isn’t deserving of more of my money. Not being appreciative of people reporting bugs is one of many reasons.