Kicked to desktop

Age of Empires: DE Ask for Help
1

Don’t bother releasing anymore crappy patches as they just wreck the game more.

Now we have a new bug whereby I get kicked to windows when hosting an FFA and asking players to change from ? to -. Can’t seem to host for longer than 5 minutes - game breaking.

Don’t touch the game again.

2

Hey there @TensileBaton365; sorry to hear you’re having issues! There are a few troubleshooting tips you can try out in this article that may help address the issue. The big notes are:

  • Make sure you have set up your Microsoft Account for use with Xbox Live. You can do this by opening the Xbox app or by searching “Xbox” in the Start Menu.
  • Make sure your antivirus software isn’t blocking the program. You can try disabling your antivirus and firewall to see whether they are interfering with your connection.
  • VPN software reportedly can also interfere with the game launching. This is something to check if you happen to be connecting to the servers through a VPN.
  • The game might also fail to launch on Windows Insider builds. In the event that you are taking the less polished Insider builds of Windows.
  • Ensure your graphics drivers and Windows Updates are up to date. This can cause any number of issues, so make sure you’re running on all the latest drivers.

If all of this fails to address the problem, try to include more information about the issue so we can take a closer look! We never want to cause more issues with a new release, so try to help us better-understand what might be causing the problem to happen in the first place.

Best of luck!

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3

No, please do keep releasing updates. Some bugs will happen but you all are doing one heck of a job!

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Could you please check and post back the event error registered in the application log of the Windows Event Log Viewer after the games crashes to your desktop. And what kind of device (manufacturer and model) do you use and what are the specs of that device?

1 Like