Known Issues: Age Insider Program

Here is a list of Known Issues we are tracking with regards to the Age Insider Program. We will update this list as issues are discovered or resolved.

KNOWN ISSUES: INSIDER PROFILES

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:round_pushpin: Connecting Steam Account to Insider Profile

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We are aware of some users having trouble linking their Steam accounts to their Insider Profile. We are investigating this. Thank you.

WORKAROUND: Some users have reported that skipping the Steam question on the survey, and then using the Link Steam button on their Insider Profile is resolving this issue for them.

KNOWN ISSUES: Insider Forums

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:round_pushpin: Missing Insider Flair, Age Insider Title, & Limited Beta Forum Access

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We are aware that some users are not receiving their Age Insider flair or title. Users have reported that logging-out of the forums, clearing their cache/cookies, and logging back in has resolved this issue.

This also prevented access to the limited beta forums for AOE:DE, however we will no longer be troubleshooting this as the AOE:DE beta has closed. Thank you.

Update (Aug 15 @ 10am PT): Fully logging-out of the forums, clearing your cache/cookies, and logging back in has resolved this issue for most users.

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