Leaving the ranked queue, doesn't leave the queue

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: current
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

When queuing up for a ranked game, there seems to be a time window where the game already found you an opponent, but doesn’t tell you so. During this time window, you cannot leave the queue by clicking on the queue button, but the game allows you to go back to the main menu, with the warning screeen: “You will exit the queue”. If you then click back to multiplayer you will still be shown as in queue. The game than at some point throws you into a game. This happens even when you are still in the main menu.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

Hard to say. It depends on the timing you try to leave the queue. I suspect it to be about 100% reproducible if you could know precisely when an opponent is found.

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Reproducing is difficult, because it requires information you dont have access to
Here’s the steps to reproduce the issue:

  1. Queue up for a ranked game
  2. Try to leave the queue by clicking on the “cancel queue” button. If unresponsive quit to the main menu.
  3. You will be in the main menu without any indication of being in queue but still be thrown into a game

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
Either: Once you leave to the main menu, you should have exited the match making
OR: The game should show that an opponent is found and not let you exit to the main menu.

I confirm it. Faced several times