GAME INFORMATION
- Game: Age of Empires II: Definitive Edition
- MODs/DLC: Enhanced Graphics Pack
- Build: 101.101.40874.0 0
- Platform: Xbox Game Pass Ultimate
- Operating System: Windows 10 Pro 64-bit 2004 build 20226.1000
- Processor: AMD Ryzen 7 2700 (3.2 GHz)
- RAM: 16 GB
- Graphics: AMD Radeon RX 460 Graphics (driver version 20.9.2, released Sep 29 2020)
ISSUE
Essentially, the main menu doesn’t load properly.
When booting up the game, I hear and see the opening cinematic. On a mouse click, the game skips the cinematic and goes to the main menu. Again everything is fine, but 1 of 2 things happens:
- The main menu starts fading in from black but this transition stops mid-way (so you see a dark, frozen main menu screen) . The mouse can move and occasionally I’ve been able to click any other buttons (campaigns, standard game, etc.);
- After select one of the buttons (Camping e.g.), Completely black screen with no ability to do anything (but can hear main menu music and see the mouse pointer).
REPRODUCTION STEPS
- Start the game
- That’s it. I haven’t done anything else
FIXES ATTEMPTED
I’ve tried these steps:
- Uninstalled graphics drivers’.
- Performed a clean install of graphics drivers, with the most Updated one.
- Uninstalled and reinstalled many times the Game.
- Tried skipping the intro video by adding the SKIPINTRO launch option
Still with the issues.
GAME FILES
(no game files)
IMAGE & ATTACHMENTS
- Log file: how can I find log files of a Xbox Game Pass instalation?
- DxDiag.txt: [link]
- Screenshot: .
please help