(Major issue) Many People Banned For Long Periods of Time for Minor things

Have you tried emailing AoESupport@microsoft.com? (If you think it was unwarranted)

I found that email address here. It may or may not help, but if it were me and I felt I didn’t do anything wrong, I’d probably email them

And if you know you didn’t do anything wrong, could it be a bug that should be filed in the bug report section?