Matches don't start for me

Age of Empires III: DE III - Report a Bug
1

:arrow_forward: GAME INFORMATION

  • BUILD #: 9476
  • PLATFORM: Microsoft Store
  • OS: Windows 10

:arrow_forward: ISSUE EXPERIENCED

The room I was in was about to start (was in a countdown) when I switched to lobby to browse. My whole game froze because of it. I had to kill it on task manager. Now, everytime I join a room or host a room, that room cannot start the match. If I leave, they can start normally. I can’t play the game anymore.

:arrow_forward: FREQUENCY OF ISSUE

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

  1. Join a room
  2. Switch to lobby during the countdown

If the game freezes and don’t respond, maybe the issue (of not being able to play anymore) can be reproduced.

2

Issue was fixed after deleting files in C:Users/Games/Age of Empires 3 DE.

It could have been a coincidence though.
Seems to me that it was a server side issue.