I think the selction of opponents in Matchmaking has to be improved:
My friend and I are at 1000 ELO and about 1/3 of the games we match with 1700 - 2000 ELO opponents, this can be really frustrating… especially for new people.
We played already 80+ games so there is really no need to match us with those strong players?
Sometimes you get a match with smurfs, that’s fine nobody can really prevent that, but why play competitive against twice as good players?
Did you make same experiences?