Game Version: No idea it is re-installing for the 5th time in two weeks…
- Build Date is 12/1/2019 … Update was on 11/28
Platform: Microsoft Store
Issue: Microsoft Store: Gaming Services Update Mismatch. The game is stuck on version 1.34 unless you turn on shared experience then it updates to 1.35… OR this just happened to be a coincidence.
Reproduction Steps:
- Update Shared experience
- Launch game
OR
- Update Gaming services
- Launch Game
Root Cause: The Microsoft gaming service is not updating correctly. On two different PC’s I have two Different versions.
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One is 1.34 and the other is 1.35.
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The PC with the application updated to 1.35 did not update the services target file location. the service target is still 1.34
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The Windows Host application does not have the appropriate rights so it keeps prompting UAC and failing to install
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The PC with 1.34 cannot launch the game. It keeps prompting to run the Game Services installation… which is already installed.
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The WindowsApps folder is a protected folder… and THUS:
I’m not going to waste my time fixing the secondary PC or troubleshoot the validity of my findings. The Update was on 11/28 which is DUMB… no offense but I received an update on a holiday weekend?.… I’m not being paid to fix this for your team… your all on holiday… I’m trying to enjoy mine. I charge $100 an hour to fix system issues for companies. Holiday pay is like $150 an hour. Seriously. I don’t care if I caused this problem the issue should have been caught. I don’t even know how to code and I’m not an engineer. That’s how basic this issue is. Its a version mismatch, but since its in a protected file space and version histories are hidden in Windows 10 its impossible for the average Joe to fix.