Mods are deleted

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: Version 101.102.15522.0 - Compilation ID 10944061
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED


Mods are automatically deleted when you restart the game.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Start the game
  2. install a mod
  3. close the game
  4. open the game
  5. Check installed mods

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

That the mods are not deleted

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

1 Like

Same issue.
All enabled mods were unsubscribed. disabled mods are still there…

1 Like

The service got overwhelmed this morning so was not responding to some requests. It should be back to normal now.

1 Like

Great thank you.
Do you know if previously subscribed mods will return?

I reinstalled the game and it’s still the same. Do we have to subscribe again to all our mods one by one?

They should return automatically.

Nothing yet. At least for me :confused:

If you can message me with your steam id or Xbox gamertag I can check your account.

Done :smiley: I sent you a message

its personalised services now?

Why my mods are deleteds? Why did Microsoft do that?!