Multiplayer issue

Hi,
I have a problem concerning AOE3 DE on Steam, Windows 7. Since the very day of the premier, every single time I click ‘multiplayer’ button in the main menu I get the following message after a short while:
“Unable to connect to online services, extended error. Please, try again later.”

I wasn’t able to enter the multiplayer section even once. I tried to turn off my firewall and my antivirus (Avast), but it had no effect. Reinstalling and veryfying the integrity of files neither. I added the game to the exceptions of antivirus and firewall, no effect. Logging to xbox live was also of no use.

Here is the screenshot:

Thank you for your help

Ping, I am getting this too now all of a sudden. Can’t log in. Pls help!

having same problem and i have a great internet connection… what is happening?!?

1 Like

having same problem and i have a great internet connection… what is happening?!?

Maybe your firewall, or some 3rd party antivir programm.