Multiplayer: Unable to start game at launch 0

  • Game Version: 17.31993

  • Build Number: 15815388

  • Platform: Steam

  • Operating System: Windows 10

Issue:

Error when starting a game from Ranked while timer was at 0:
“Something has gone wrong, please wait while we attempt to start the game.”.
Eventually had to Quit game to get out of the attempt. Cancel button did not work, likely because game was already trying to launch.
I waited for +/-4min before actually exiting the game. Time of error was at +/- 12:06pm CEST

Trigger Event:

A game was starting after both players were ready. During launch at 0, the error occurred and could not exit anymore.

Repro Steps:

  1. Queue for ranked
  2. Find game
  3. Set to ready
  4. Countdown starts
  5. Error occurs at 0 when game should start
  6. Cancel button does not respond while settings and quit game does work