Game Version: Latest from steam (Asian Dynasties 1.03)
- Build ((####)) Not sure
While I am in a multiplayer game, my network adapter stops working. The network adapter completely disconnects from the internet, and I have to run the Windows network troubleshooter to get it to turn back on. When the troubleshooter runs, it’s fix was “reset wireless network adapter”.
I only experience this issue while playing Age of Empires. I have been on Zoom calls and Discord without disconnect problems.
This issue started around the time when I switched ISPs/router. It was working fine with Comcast; now I am using Ziply Fiber (formerly Frontier’s fiber offering). My router is Google’s OnHub router.
I believe the issue is the same as these ones in the AoE2 forums:
- Alienware 15 Laptop
- Network adapter: Killer Wireless-n/a/ac 1525 Wireless Network Adapter
- Ziply Fiber Internet
- Google OnHub router version 12371.52.22
- This appears to have a public IP address. i.e. I do not have a modem and am directly connected to the internet
- Enter a multiplayer game
- Network adapter disconnects