New castle and unit Graphic will not load

:play_button: GAME INFORMATION

:backhand_index_pointing_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • **GAME BUILD #:**101.103.10863.o (#141935)
  • *GAME PLATFORM: Microsoft Store
  • OPERATING SYSTEM: Windows 11

:play_button: ISSUE EXPERIENCED

:backhand_index_pointing_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

The new units graphic do not show and cannot be clicked on

:play_button: FREQUENCY OF ISSUE

:backhand_index_pointing_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:play_button: REPRODUCTION STEPS

:backhand_index_pointing_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. get on update
  2. start match and try to build a new unit or castle
    3.It will not work

:play_button: EXPECTED RESULT

:backhand_index_pointing_down: What was SUPPOSED to happen if the bug you encountered were not present?

Show the graphics and be able to click on them

:play_button: IMAGE

:backhand_index_pointing_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

https://forums.ageofempires.com/uploads/default/original/3X/5/8/587a2c1ce1be3b5d68eb88110bca3937a40885da.jpeg

:play_button: GAME FILES (SAVE / RECORDING)

:backhand_index_pointing_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

x2 I have the same issue after update today

Hello!

I am investigating the issue you are facing. With the repro steps provided, I am not able to reproduce any issue, as the building’s graphics are being loaded on my end.

Could you tell me if this is happening with a specific civilization?
When starting a match, for example, regicide, are you able to see the castle?
Do you have any mod active that could be interfering with the graphics? If you have any mods active, please deactivate them and restart the game. It would be helpful to know if there is any mod that is triggering this issue.