GAME INFORMATION
These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- GAME BUILD #: ######
- GAME PLATFORM: Xbox Game Pass
- OPERATING SYSTEM: Windows 10
ISSUE EXPERIENCED
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
New update was downloaded and now the game wont open.
Simply crashes
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
- 100% of the time / matches I play (ALWAYS)
REPRODUCTION STEPS
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Here’s the steps to reproduce the issue:
- open the game
- allow Microsoft Store Package Dependancy installer access to my PC
3.error appears with the error code 0xlx
EXPECTED RESULT
What was SUPPOSED to happen if the bug you encountered were not present?
the game is suppost to run
IMAGE
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.