I’ve recently encountered a strange issue where voice-over clips (for example La Hire joyfully exclaiming that his sword is dry!) didn’t play.
I’ve seen some post where it was related to VO-clips in non-English but I have an English client so that wasn’t it.
What fixed it for me was the following (on Windows 10):
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Go to classic control panel (Right-Click Windows-flag icon bottom left - Run - type “Control”)
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If necessary change View-By: to Large Icons
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Select Sound
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Under Playback tab find your default audio device (green checkmark)
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Right-Click - Properties then go to Advanced Tab
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Under Default format change it to "2 channel 24-bit 48000 Hz (Studio Quality)
For context, my setting was 8 Channel 24-bit 48000 Hz which didn’t work. I use the soundcard as well as a recording device so it probably had some non-standard settings here.
It’s probably a very rare issue but who knows! Might help somebody out with a similar issue.