Online game crashes 75% of the time during the second loading

:arrow_forward: GAME INFORMATION

  • GAME BUILD #:100.12.39646.0 (170418) ######
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

Game loading in multiplayer (the second loading) is stopping at 25 %.

:arrow_forward: FREQUENCY OF ISSUE

  • 75% of the time / matches I play

:arrow_forward: REPRODUCTION STEPS

The issue appears during the loading of an online multiplayer game (4v4, 2v2…) quite often since 3 days now.

Here’s the steps to reproduce the issue:

  1. Go to the online multiplayer menu
  2. Pick a game (i tried 4v4 as 2v2…)
  3. Set ready
  4. The loading is starting (first load : ok, second load : stops at 25%)

:arrow_forward: EXPECTED RESULT

The game sould launch normally.

:arrow_forward: IMAGE

:arrow_forward: GAME FILES (SAVE / RECORDING)

I’m not sure of the file since it doesn’t start…

I just played a 1v1 and it worked fine. But i play that game since the release and never experienced that bug…

Hi, this is typically caused by external Antivirus software. I would advise you to uninstall any such AV like Malwarebytes or AVG and use the Windows Defender instead, which doesn’t have this issue.

Hi thank for the reply. I red the same thing on another topic but the thing is that I only have windows defender on my pc. And it was already working before. Moreover, sometimes it works, sometimes not (75% of the cases) which makes me think that the problem comes from the game.

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